Legal & Policy Hub

Here you’ll find legal information and policies regarding your use of our platform. In addition, we have included links to our statements on climate, corporate and social responsibility.

Search our website, or select a specific document from the menu on the left.

Key Concepts

As a B2B platform, our customers are businesses that promote, coordinate and fulfil passenger transport services. We call these businesses subscribers. The customers of these business, such as passengers, are what we call end users.

Service Data is any information, including personal data, which is stored in or transmitted via the RideSuite platform by, or on behalf of, our customers and their end-users.

From a privacy perspective, our customer is the controller of Service Data, and RideSuite is a processor. Throughout the time a customer subscribes to RideSuite, they retain ownership of and control over their Service Data.